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Why are some of my workouts incompatible with Pace Insights?

Ollie Coombe avatar
Written by Ollie Coombe
Updated over 2 months ago

We try and use as many workouts as possible to analyse your performance in Pace Insights. We look at all planned workouts that are:

  • Intervals

  • Tempos

  • Time Trials

However there are some times where we're unable to analyse a workout, and it won't be used to calculate a Pace Status. These are displayed in the 'Incompatible Workouts' section in Pace Insights.
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Here are some tips on what to do if you've received some incompatible workouts:

Reason

Why you're receiving this

What you can do

Manually linked workout

The workout was recorded as a free run and manually linked after completing

Start your workout directly from your phone, the Runna app on your Apple Watch, or through the workout sent from Runna to your Garmin, COROS, or Suunto device, rather than manually linking an activity to a workout.

Workout not in your plan

We can see a workout, but it isn't included in your plan. This could be from an old plan, or be an instant workout

Just keep doing the workouts in your plan. All your planned workouts that are recorded directly through your device will be analysed by Pace Insights.

Workout incomplete

The workout distances are significantly different from the planned distance

When doing future workouts, keep following the workout plan as closely as possible

Inconsistent data

We've detected inconsistent data in your workout

When doing future workouts, keep following the workout plan as closely as possible.

Strava activity

Activity was recorded on Strava only

Start your workout directly from your phone, the Runna app on your Apple Watch, or through the workout sent from Runna to your Garmin, COROS, or Suunto device, rather than directly from Strava.

Not all reps completed

For this workout, it appears that not all reps were completed

When doing future workouts, keep following the workout plan as closely as possible

No pace targets detected

The workout has been completed, but we can't detect any Pace Targets in the workout.

Ensure that Pace Targets are turned on by going to Today Tab > Profile Pic (top-left) > Workout Settings > Pace Targets > ON.

If you have a Garmin watch, make sure auto-lap is turned off (Garmin Connect > Watch Face (top-right) > Watch name > Activities & Apps > Run > Laps > Auto Lap > Off).

No valid reps

We can't detect any valid reps in the workout

When doing future workouts, keep following the workout plan as closely as possible.

Technical error

There's a technical error which has meant we've been unable to process the activity

If you're receiving this across multiple workouts, get in touch with the team who will help support this

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