App Features, Subscriptions & FAQs
Learn how to use the Runna App to get the most out of your training!
Integrations & Recordings
Connecting, Syncing and Troubleshooting
Treadmills
Compatibility & Advice
Using 'Record on Treadmill' and How to Get the Most Out of ItWith Record on Treadmill you can easily track treadmill runs. If you have a compatible treadmill, we even set speeds and inclines for you!
Smart Treadmills Compatible With the Runna AppA list of all treadmills compatible with the smart treadmill tracking feature available in the Runna app.
Why Does My Treadmill Data Not Match What I See in the Runna app?Information on how we process treadmill activity data to make it as accurate as possible.
App Features
How to use Runna's new features to level up your training!
Adjusting Your Plan Due to Minor Aches and PainsLearn how to adjust your Runna plan for minor aches and pains.
How to Use Instant WorkoutsRunna’s instant workouts: personalized sessions anytime to fit your training needs.
Guide to Key Runna FeaturesGet to know important features of the Runna app, and make the most of your training experience.
Audio CuesLearn how to set up your audio cues to receive live coaching as you run!
How to Update My Plan Version in the Runna App to Access New FeaturesPlan Versions is a feature in the Runna app that gives you control over new updates to your training plan.
How to Use Follow a Route in the Runna AppFollow a Route on your Apple Watch with Runna and Strava. Easily add routes, view maps during your run, and stay on track.
How Do Personal Records Work In The Runna App?How are personal records calculated and how estimated times work.
What Is My Runna Score and How Is It Calculated?Your Runna Score reflects your running ability based on estimated race times. Learn how it’s calculated and what it means for your training.
Everything You Need to Know about Runna LevelsTrack progress and stay motivated with Runna Levels. Earn points for every run, workout, and milestone.
Runna Offers: Everything You Need to KnowA quick guide to unlocking, viewing, and redeeming exclusive partner discounts through Runna Offers.
Feeling Unwell? How to Adapt Your Training PlanShould you run with a cold? Expert coaching tips for adapting your plan and training safely.
Need Time Away From Your Plan?Sometimes life just gets in the way. Here’s how to adapt your training during a busy time.
Training Recommendations & Insights
Understand and interpret your training recommendations to get the most from your training!
What are Mileage Insights?Mileage Insights provides recommendations to help you adapt your training to match your actual mileage, keeping things effective and enjoyable!
Pace Insights ChartHave a look at our Pace Insights chart to help you interpret and understand your recommendation!
Why Am I Not Receiving Pace Insights?Not seeing Pace Insights from your recent workout? Here's why.
What Are Pace Insight Recommendations and How Do They Work?Find out how your training is monitored and what Pace Insights recommendations mean for you!
What Are Workout Insights?Find out how Workout Insights can help you to understand your training and progress!
Reviewing Your Workouts To Support Your TrainingLearn how our workout review feature is used to guide your plan!
What Are Workout Briefings?Workout Briefings are designed to help you feel prepared and confident, with clear guidance to help you get the most out of each workout.
Are Runna Plans Suitable For Anyone?Choose a fully personalised plan that works for you.
Will My Plan Work If I Live In a Hilly Area?How to adapt your pace in hilly areas.
Plan Creation & Management
Create and adjust your plan to suit you!
How to Add a B-Race to My Runna PlanAdd a B-race, and we'll calculate a custom taper and recovery, whilst keeping you on track for your primary race.
Adjusting Your Running ScheduleYour Runna plan will be personalised based on your availability and preferred long run day – find out how adjust this.
Can I Add an Extra Run or Social Run Into My Plan?Add an extra run or social run to your week.
Need to Pause Your Plan?Off sick, going on holiday, or need to pause your plan? Look no further.
Adjusting Your Running AbilityIf you're finding the length of your runs or your weekly mileage too easy or too difficult, here's how to adjust your running ability.
Adjusting Your Estimated Race TimeHow your estimated current race time impacts the pace targets that are set within the app.
Will Starting a New Plan Mean I Lose Access to My Old Plan?How to access your old plans after you start a new one.
Adjusting Your Preferred Unit of MeasurementRunna supports kilometers, miles and treadmill units of measurement. Choose the one that's right for you.
How to Use the Plan Realignment FeatureMissed a few workouts? Learn how Runna can help you get back on track with your plan!
How To Use Training PreferencesTraining Preferences let you adjust your plan’s difficulty and volume so you can tweak things to suit you!
How to Use Your Training CalendarBuild your Runna plan and manage your training with ease using Runna’s Rearrange Workouts feature – move sessions to fit your schedule.
How to Add a Holiday in the Runna AppFor North American users, this feature is called “Vacation,” but it works exactly the same way.
How to Choose Your Training FocusNot sure what to focus on? Here are some details about what each focus entails and what it will help you achieve.
Subscriptions
Your Runna subscription and account FAQs
Strava + Runna Subscription GuideGet full access to Runna and Strava with one subscription - train smarter, save more and stay connected.
How to Use Runna for FreeLearn what you can use on the Runna app for free, including training plans, workouts, Apple Watch tracking, and more - no subscription needed.
How Do I Manage or Disable Automatic Media Uploads from Runna to Strava?Steps to manage or disable media uploads from Runna to Strava.
How to Delete Your Account and DataWe respect your privacy and provide an easy way to delete your account and associated data.
Managing Your Runna SubscriptionIn this article, we answer FAQs about Runna Premium, free trials, and free access, and show you how to cancel your subscription and switch between subscription options!
Requesting a RefundHow to request a refund for your Runna Subscription.
How to Cancel Your Runna Premium SubscriptionAll good things must come to an end – if you're wanting to cancel your Runna Premium subscription we'll guide you through.
How to Connect Your Strava + Runna Accounts Through the Joint SubscriptionHow to connect your Runna and Strava accounts after buying the Strava + Runna Subscription.