App Features, Subscriptions & FAQs
Learn how to use the Runna App to get the most out of your training!
Integrations & Recordings
Connecting, Syncing and Troubleshooting
Treadmills
Compatibility & Advice
Using 'Record on Treadmill' and How to Get the Most Out of ItWith Record on Treadmill you can easily track treadmill runs. If you have a compatible treadmill, we even set speeds and inclines for you!
Why Does My Treadmill Data Not Match What I See in the Runna app?Information on how we process treadmill activity data to make it as accurate as possible.
App Features
How to use Runna's new features to level up your training!
How to Use Instant WorkoutsCreate personalized workouts any time to suit your training needs!
Guide to Key Runna FeaturesGet to know important features of the Runna app, and make the most of your training experience.
Setting Up and Managing Your Audio CuesLearn how to set up your audio cues to receive live coaching as you run!
How to Update My Plan Version in the Runna App to Access New FeaturesPlan Versions is a feature in the Runna app that gives you control over new updates to your training plan.
How to Follow a Route in the Runna AppEasily add public routes from Strava to the Runna App or your Apple Watch and stay on track during your run!
How Do Personal Records Work In The Runna App?Learn how you personal records are calculated and how estimated times work.
What Is My Runna Score?Learn what your Runna Score means for you.
Training Recommendations & Insights
Understand and interpret your training recommendations to get the most from your training!
What Are Mileage Insights?Mileage Insights provides recommendations to help you adapt your training to match your actual mileage, keeping things effective and enjoyable!
Pace Insights ChartHave a look at our Pace Insights chart to help you interpret and understand your recommendation!
Why Am I Not Receiving Pace Insights?Not seeing Pace Insights from your recent workout? Here's why!
What Are Pace Insight Recommendations and How Do They Work?Find out how your training is monitored and what Pace Insights recommendations mean for you!
What Are Workout Insights?Find out how Workout Insights can help you to understand your training and progress!
Reviewing Your Workouts To Support Your TrainingLearn how our workout review feature is used to guide your plan!
What Are Workout Briefings?Workout Briefings are designed to help you feel prepared and confident, with clear guidance to help you get the most out of each workout.
Are Runna Plans Suitable For Anyone?Choose a fully personalised plan that works for you.
Will My Plan Work If I Live In a Hilly Area?How to adapt your pace in hilly areas.
Plan Creation & Management
Create and adjust your plan to suit you!
How to Add and Manage Your B-RaceIncorporate a custom B-Race, taper and recovery period, all whilst keeping on track for your primary race!
Adjusting Your Plan Around Minor Aches and PainsLearn how to adjust your Runna plan for minor aches and pains.
Adjusting Your Running ScheduleYour Runna plan will be personalised based on your availability and preferred long run day – find out how adjust this.
Can I Add an Extra Run or Social Run Into My Plan?Want to add a Parkrun to your week, or make the most of running with friends?
Need to Pause Your Plan?Off sick, going on holiday, or need to pause your plan? Look no further.
Adjusting Your Running AbilityHere's how to adjust things if you're finding your weekly mileage, or the distance of your long runs, a little too much or too little!
Adjusting Your Estimated Race TimeHow your estimated current race time impacts the pace targets that are set within the app.
Managing and Switching Between PlansLearn how to view completed plans, and switch between active plans with ease!
Adjusting Your Preferred Unit of MeasurePrefer using kilometers or miles, running on the treadmill or even running to effort? Chose the unit of measure that works for you!
How to Use the Plan Realignment FeatureMissed a few workouts? Learn how Runna can help you get back on track with your plan!
How To Use Training PreferencesTraining Preferences let you adjust your plan’s difficulty and volume so you can tweak things to suit you!
How to Use Your Training CalendarBuild your Runna plan and manage your training with ease using Runna’s Rearrange Workouts feature – move sessions to fit your schedule.
What is Holiday Mode?For North American users, this feature is called “Vacation,” but it works exactly the same way.
How to Choose Your Training FocusNot sure what to focus on? Learn what each training focus is and what this means for your plan!
Subscriptions
Your Runna subscription and account FAQs
Strava + Runna Subscription GuideGet full access to Runna and Strava with one subscription - train smarter, save more and stay connected.
How to Use Runna for FreeLearn what you can use on the Runna app for free, including training plans, workouts, Apple Watch tracking, and more - no subscription needed.
How Do I Manage or Disable Automatic Media Uploads from Runna to Strava?Steps to manage or disable media uploads from Runna to Strava.
How to Delete Your Account and DataWe respect your privacy and provide an easy way to delete your account and associated data.
Managing Your Runna SubscriptionIn this article, we answer FAQs about Runna Premium, free trials, and free access, and show you how to cancel your subscription and switch between subscription options!
Requesting a RefundHow to request a refund for your Runna Subscription.
How to Cancel Your Runna Premium SubscriptionAll good things must come to an end – if you're wanting to cancel your Runna Premium subscription we'll guide you through.
How to Connect Your Strava + Runna Accounts Through the Joint SubscriptionHow to connect your Runna and Strava accounts after buying the Strava + Runna Subscription.
Need Time Away From Your Plan?Sometimes life just gets in the way. Here’s how to adapt your training during a busy time.
Runna Lab Features
A hub for all the features that we are currently trialling with Runna Labs!
Everything You Need to Know about Runna LevelsTrack progress and stay motivated with Runna Levels. Earn points for every run, workout and milestone!
Runna Offers: Everything You Need to KnowA quick guide to unlocking, viewing, and redeeming exclusive partner discounts through Runna Offers.
How to Use “Not Feeling 100%”Feeling under the weather, dealing with a minor ache or pain, or struggling to recover around busy working weeks? Learn how to adjust your training plan so you can recover…