You can sign up for Runna or log in to your existing account via the Runna mobile app or a web browser at https://web.runna.com
Please make sure you log in using the same method you used to sign up. Using a different login method may accidentally create a new Runna account.
Signing Up to Runna
Signing up to the Runna Mobile App
Download the Runna app from the App Store (iOS) or Google Play Store (Android).
Open the app and tap Sign up.
Choose how you would like to create your account:
Sign up with an Email and Password
Sign up with Strava
Sign up with Apple
Sign up with Google
Follow the prompts to create your account.
Once your account is created, you’ll be guided through various steps to set up your training plan.
Signing up to the Runna Web Version
Go to https://web.runna.com.
Click Sign up.
Choose how you would like to create your account:
Sign up with an Email and Password
Sign up with Strava
Sign up with Apple
Sign up with Google
Follow the prompts to create your account.
Once your account is created, you’ll be guided through various steps to set up your training plan.
Note: The Runna web version does not allow you to view or complete your training plan. To access your plan and workouts, please download and use the Runna mobile app. It can only be used to:
View account details
Redeem partner or referral codes
Logging In to Runna
If you’ve previously logged in on the same device, Runna may prompt you with a shortcut to log back into the same account. You may see a message containing the below information:
'Would you like to continue as [Name]?'
'Continue with [Sign-up method]'
This helps ensure you are logging in to your existing account and you are not creating a new account with a different login method.
If you would like to log in to a different account, simply tap “No, use other account” and enter the login details for the account you want to access.
Logging in to the Runna Mobile App
Open the Runna app on your phone.
Tap Log In.
If you have logged in previously on this device, you may see the option to continue as your existing account.
Tap Continue with [login method] to log in quickly, or tap No, use other account if you want to log in with different details.
If the latter, simply enter your email and password, or tap
Sign in with Apple
Sign in with Google
Sign in with Strava
Sign in with Facebook
If you need help logging in with Strava, please see our help article on signing up or logging in to Runna with your Strava account.
Logging in to the Runna web version
Go to https://web.runna.com.
Click 'Existing User'.
Simply enter your email and password, or select:
Sign in with Apple
Sign in with Google
Sign in with Strava
Sign in with Facebook
Once logged in on web, you can:
View account information
Redeem partner or referral codes
To see your training plan and workouts, please use the Runna mobile app.
FAQ
Why can’t I see my training plan on the web version of Runna?
The web version currently does not support viewing or completing training plans. Your plan and workouts are available in the Runna mobile app only.
What can I do on the web version of the Runna app?
The web app can be used to:
View account details
Redeem partner or referral codes
I signed up with Apple/Google/Strava but can’t log in
Make sure you select the same login method you used when creating your account. Logging in with a different method may create a new account instead of accessing your existing one.
If you are unable to access your account, please contact our Support team.
Where can I learn more about logging in with Strava?
Learn more about logging in with Strava in this help article.