Account & Subscription Information
Runna Premium subscription and account FAQs
By Ben and 6 others7 authors15 articles
- Signing Up or Logging In to Runna with Your Strava AccountUnderstand how the personalized Strava login option works in Runna!
- Strava + Runna Subscription GuideGet full access to Runna and Strava with one subscription - train smarter, save more and stay connected.
- Age Requirements for Using RunnaLearn about the minimum age required to create an account and use the Runna app
- Changing Your Email Address in RunnaHow to change your email in the Runna app and learn what to do if your account uses a quick sign-in method.
- Managing Automatic Media Uploads from Runna to StravaLearn how to manage or disable media uploads from Runna to Strava.
- Deleting Your Runna AccountWe respect your privacy and provide a simple way to delete your account and data whenever you wish.
- Managing Your Runna SubscriptionEverything you need to manage your Runna subscription: check your status, switch plans, understand your trial, or find the right next step.
- Requesting a RefundHow to request a refund for your Runna Subscription.
- Cancelling Your Runna Premium SubscriptionLearn how to cancel your Runna Premium subscription if you're taking a break from running.
- How to Connect Your Strava + Runna Accounts with the Joint SubscriptionHow to connect your Runna and Strava accounts after buying the Strava + Runna Subscription.
- Need Time Away From Your Plan?Sometimes life just gets in the way. Here’s how to adapt your training during a busy time.
- Terms & Conditions and Privacy Policy UpdatesLearn about any recent updates to our policies.
- Signing Up or Logging In to RunnaHow to create a Runna account, sign in, and access your account on web or mobile.
- New to Running, Return to Running and Path to parkrun plansUpdates to our New to Running, Return to Running, and Path to parkrun plans.
- Exporting Your Runna Data