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Account & Subscription Information

Runna Premium subscription and account FAQs

6 authors14 articles
Signing Up or Logging In to Runna with Your Strava AccountUnderstand how the personalized Strava login option works in Runna!
Strava + Runna Subscription GuideGet full access to Runna and Strava with one subscription - train smarter, save more and stay connected.
Age Requirements for Using RunnaLearn about the minimum age required to create an account and use the Runna app
Changing Your Email Address in RunnaHow to change your email in the Runna app and learn what to do if your account uses a quick sign-in method.
How to Use Runna for FreeLearn what you can use on the Runna app for free, including training plans, workouts, Apple Watch tracking, and more - no subscription needed.
Managing Automatic Media Uploads from Runna to StravaLearn how to manage or disable media uploads from Runna to Strava.
Deleting Your Runna AccountWe respect your privacy and provide a simple way to delete your account and data whenever you wish.
Managing Your Runna SubscriptionIn this article, we answer FAQs about Runna Premium, free trials, and free access, and show you how to cancel your subscription and switch between subscription options!
Requesting a RefundHow to request a refund for your Runna Subscription.
Cancelling Your Runna Premium SubscriptionLearn how to cancel your Runna Premium subscription if you're taking a break from running.
How to Connect Your Strava + Runna Accounts with the Joint SubscriptionHow to connect your Runna and Strava accounts after buying the Strava + Runna Subscription.
Need Time Away From Your Plan?Sometimes life just gets in the way. Here’s how to adapt your training during a busy time.
Terms & Conditions and Privacy Policy UpdatesLearn about any recent updates to our policies.
Signing Up or Logging In to RunnaHow to create a Runna account, sign in, and access your account on web or mobile.