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Runna App & FAQs

Your go-to guide for using the Runna app and finding quick answers to FAQs.

Devices, Syncing and Data Accuracy

Guidance on how to connect your devices and fix syncing or data issues

Using Your Garmin Watch With Runna and Getting the Most Out of ItCheck out this handy guide to using your Garmin with your Runna plan and setting it up to get the most out of your workout
Using Your COROS Watch With Runna and Getting the Most Out Of ItCheck out this handy guide to using your COROS with your Runna plan and setting it up to get the most out of your workout
Using Your Apple Watch With Runna and Getting the Most Out of ItCheck out this handy guide to using your Apple Watch with your Runna plan and setting it up to get the most out of your workout.
Using Your Suunto Watch With RunnaCheck out this handy guide to using your Suunto with your Runna plan and setting it up to get the most out of your workout.
How to Connect Strava to RunnaConnect Strava to Runna in minutes. Sync workouts automatically and fix common sync issues.
How to Connect and Manage a Wearable Device in RunnaEasily connect your Bluetooth heart rate monitor to Runna for real-time tracking and training insights.
Handling Duplicate ActivitiesLearn how Runna detects and handles duplicate activities to keep your training data accurate and organized.
Syncing Your Plan to Google Calendar & Scheduling WorkoutsHow to sync your Runna plan to your Google Calendar - learn how to schedule a workout in your day.
Inaccurate GPS DataWhat to do if you've had trouble with GPS data while recording an activity using the Runna app.
Why Are My Activities Not Syncing to Strava?Common issues and troubleshooting techniques if you're having trouble syncing activities to Strava.
Syncing Runna to Your CalendarHow to sync all your Runna data to your favourite calendar application.
I'm Having Issues Syncing My Apple Watch, What Should I Do?If pace and distance are not displaying when recording a workout, or you're having other issues, use this guide.
I'm Having Problems Syncing Runna with my GarminHaving trouble with your Garmin Watch connection to Runna? Here's our comprehensive troubleshooting guide.
Does My Garmin Support Runna Workouts?Wondering if you can use your Garmin with Runna? Check out the list below!
Troubleshooting Guide for the Apple WatchFollow these steps to fix temporary issues on the Apple Watch.
Record on Device - Android Battery OptimizationsRecommended steps for avoiding issues when recording a run on an android device.
Why Does My Treadmill Data Not Match What I See in the Runna app?Information on how we process treadmill activity data to make it as accurate as possible.
Syncing Your Fitbit Activities With RunnaBy syncing your Fitbit activities with Runna, you'll be able to see them within the Runna app and link them to any Runna workout.
Runna App Features

How to use Runna’s key training features to level up your training

Guide to Key Runna FeaturesGet to know important features of the Runna app, and make the most of your training experience.
How to Use and Manage Your Training CalendarBuild your Runna plan and manage your training with ease using Runna’s Rearrange Workouts feature – move sessions to fit your schedule.
Using 'Record on Device' and How to Get the Most Out Of ItWith Record on Device you can now receive live coaching, even if you don't have a smartwatch. Find out how to get the most out of it.
Using 'Record on Treadmill' and How to Get the Most Out of ItWith Record on Treadmill you can easily track treadmill runs. If you have a compatible treadmill, we even set speeds and inclines for you!
How Is My Long Run Distance Calculated in My Marathon Plan?Find out how your long run distance is calculated and personalised to your running ability.
How to Choose Your Training FocusNot sure what to focus on? Here are some details about what each focus entails and what it will help you achieve.
How to Use Training Preferences in the Runna AppUse Training Preferences to build the perfect plan for you – allowing you to control and tweak the plan difficulty and training volume.
How to Set Up Audio Cues In Your Runna AppYour ultimate guide to receiving live coaching as you run!
How to Use Instant WorkoutsRunna’s instant workouts: personalized sessions anytime to fit your training needs.
Stretch & Stability: What It Is, Why It Helps, and How to Add It to Your PlanRun stronger with weekly Stretch & Stability sessions built for recovery and control.
How to Add a B-Race to My Runna PlanAdd a B-race, and we'll calculate a custom taper and recovery, whilst keeping you on track for your primary race.
How to Update My Plan Version in the Runna App to Access New FeaturesPlan Versions is a feature in the Runna app that gives you control over new updates to your training plan.
How to Use Follow a Route in the Runna AppFollow a Route on your Apple Watch with Runna and Strava. Easily add routes, view maps during your run, and stay on track.
How to Choose Your Training ModeDefining your training mode will help us personalise your plan and allow you to get the most out of your training.
Smart Treadmills Compatible With the Runna AppA list of all treadmills compatible with the smart treadmill tracking feature available in the Runna app.
How Do Personal Records Work In The Runna App?How are personal records calculated and how estimated times work.
What Is My Runna Score and How Is It Calculated?Your Runna Score reflects your running ability based on estimated race times. Learn how it’s calculated and what it means for your training.
How Is My Target Race Time Predicted?Find our how your race time prediction is calculated and how to adjust it.
General Training Plans: To Support Your Journey Beyond Race DayPlans designed specifically for runners who want to continue progressing without a race goal in sight.
STRAVA <> RUNNA ACQUISITION FAQsA letter from the Founders.
Plan Adaptations

How to adjust your plan, whether you need to skip a run or you'd like to adjust your running ability

Adjusting Your Running ScheduleYour Runna plan will be personalised based on your availability and preferred long run day – find out how adjust this.
Can I Add an Extra Run or Social Run Into My Plan?Add an extra run or social run to your week.
Swapping Activities Between WeeksWe speak to hundreds of users in our community who ask us about swapping workouts around in their plans. Here's our advice!
If I Miss a Run, How Should I Make Up For It?What to do if you need to miss a run for any reason.
Need to Pause Your Plan?Off sick, going on holiday, or need to pause your plan? Look no further.
How to Add a Holiday in the Runna AppFor North American users, this feature is called “Vacation,” but it works exactly the same way.
Adjusting Your Running AbilityIf you're finding the length of your runs or your weekly mileage too easy or too difficult, here's how to adjust your running ability.
Adjusting Your Estimated Current Race TimeHow your estimated current race time impacts the pace targets that are set within the app.
Adjusting Your Preferred Unit of MeasurementRunna supports kilometers, miles and treadmill units of measurement. Choose the one that's right for you.
Are Runna Plans Suitable For Anyone?Choose a fully personalised plan that works for you.
Will Starting a New Plan Mean I Lose Access to My Old Plan?How to access your old plans after you start a new one.
Will My Plan Work If I Live In a Hilly Area?How to adapt your pace in hilly areas.